Shipping policy
Shipping Policy
At Nouvori, we are committed to providing a clear and reliable shipping experience for customers within the United Kingdom. All UK orders are shipped free of charge, with no minimum purchase required.
Shipping Coverage
This shipping policy applies exclusively to deliveries made to addresses within the United Kingdom.
Order Processing & Delivery Timeline
Orders are processed and delivered according to the following schedule:
- Order cut-off time: 4:00 PM (GMT). Orders placed after this time will be processed on the next business day.
- Processing time: 1–2 business days (Monday to Friday).
- Shipping transit time: Approximately 6–8 business days (Monday to Friday).
- Total estimated delivery time: 7–10 business days.
Delivery Partners
To ensure secure and reliable delivery, we work with reputable shipping providers, including:
- Royal Mail
- FedEx
- DHL
Shipping Fees
Free UK Shipping: All orders delivered within the United Kingdom qualify for free shipping at no additional cost.
Shipping Issues
If you encounter any delivery-related issues such as delays, lost parcels, or address errors, please contact us as soon as possible. Our support team will work with you to investigate and resolve the matter efficiently.
Order Tracking
Once your order has been dispatched, you will receive an email containing tracking information. You can monitor your shipment’s progress through our order tracking page.
Need Assistance?
For further details, please visit our FAQ page or reach out to our customer support team using the contact information below.
Contact Information
Email: info@nouvori.com
Contact Form: Click here
Phone: +31649547902
Customer Service Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT)
Response Time: We aim to respond within 24 business hours.